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John Kador
Aug 28, 2016
Will the Real Ghostwriter Please Stand Up?
Which one of these five episodes (all from recent news reports) really involves a ghostwriter? Oakland police sergeant Mike Gantt faced...


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Jul 18, 2016
Apology, Restitution, and Avoiding Confrontation in Vietnam
I look out across the faces, half Western, half Asian. I am giving my standard workshop on effective apology, and I feel proud that I’m...


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Jun 26, 2016
Selected Quotes to Guide a Discussion About Effective Apology
In preparation for a recent talk on apology I gave in Ho Chi Minh City, Vietnam, I went through my book to pull out some statements that...


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Jun 24, 2016
Seven Etiquette Lessons Working in Vietnam Has Taught Me
After working in Ho Chi Minh City (previously Saigon) for a month, I’m much more familiar with the business norms of Vietnam. The main...


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Dec 25, 2015
Seven Varieties of Books that Retired CEOs Want to Write
I get a lot of calls from recently retired CEOs or their agents. CEOs and other executives who retire today often want to write a book to...


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Nov 18, 2015
When Ghostwriters Need Each Other
If being a writer is a lonely occupation, consider the fate of the poor ghostwriter. Not only do ghostwriters toil alone, they don’t even...

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Nov 5, 2015
Man Who Attacked Uber Driver Apologizes . . . Badly
Mug shot following Benjamin Golden’s attack on a Uber driver Benjamin Golden, the ex Taco Bell marketing manager, was all over the news...


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Sep 11, 2015
Ten Tricks to Reading a Puzzle
Puzzles are different than problems. Problems have solutions that are usually obvious. There’s nothing hidden. Puzzles are problems...


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Sep 10, 2015
A Disgraced Rabbi’s Apology–“I Shattered the Worlds of Those I Loved Most.”
Is there any offense that’s so terrible that no apology can be its equal? Rabbi Barry Freundel leaves the D.C. Superior Court House in...

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Sep 10, 2015
Napa Valley Wine Bus Apology is World-Class Vintage
An unfortunate event on a Napa Valley Wine Train on August 22, 2015 led the CEO to issue an apology. Employees of the Wine Train kicked a...
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