A Disgraced Rabbi’s Apology–“I Shattered the Worlds of Those I Loved Most.”

Is there any offense that’s so terrible that no apology can be its equal? This is one of the most common questions I hear as I talk about effective apology. We now have an offense that tests the question. It’s the case of Barry Freundel, a once-influential Orthodox rabbi in Washington, D.C. […] Read more

Napa Valley Wine Bus Apology is World-Class Vintage

An unfortunate event on a Napa Valley Wine Train on August 22, 2015 led the CEO to issue an apology. Employees of the Wine Train kicked a group of African American women, members of a book club, off the train after other passengers complained of too much noise and laughter.  Given the sensitivity […] Read more

48 is the New 50, But Who’s Counting? My Encounter with Chinese Censorship

My latest book just got published in China.  With the subject of investing and entrepreneurship so huge in China, I hope the book sells well.  I wrote the book with Brian Cohen. It’s called What Every Angel Investor Wants You to Know. I’m glad it’s available to readers in China.  I […] Read more

Apologize as the First Resort

Apology is not a get-out-of-jail-free card, but it’s less costly than the alternatives What exactly should leaders do when they make a mistake or suffer a setback? The surprising answer is to apologize. Apologizing, accepting responsibility, and acting in a transparent manner yields significant benefits. Leaders who apologize just have […] Read more

Images of India

India is a developing country and some areas of the country are more develped than others. The MV Explorer docked in Cochin, India, the largest city in the south of the country, in the State of Kerala. Read more

Daily Life Aboard the MV Explorer

Permission to Come Aboard. Many of you have asked about life abroad the MV Explorer, our home for the past three weeks.  So in this blog post, I’ll try to give you a sense of the daily life of students using lots of photos. The ship is plenty big.   The […] Read more

Semester at Sea–Aloha Edition

On January 14, the M/V Explorer docked in Hilo, Hawaii, after six days of steaming from Ensanada, Mexico. I’ve received many questions about life on the ship. Here are a few photos and a video that I hope will give you a sense of what ship is about. First of […] Read more