Man Who Attacked Uber Driver Apologizes . . . Badly

Benjamin Golden, the ex Taco Bell marketing manager, was all over the news as the Uber passenger caught on camera attacking his driver. He was drunk and claims to have no memory of the incident. Now he has offered an apology. Now comes the classic evasion of responsibility: the old […] Read more

A Disgraced Rabbi’s Apology–“I Shattered the Worlds of Those I Loved Most.”

Is there any offense that’s so terrible that no apology can be its equal? This is one of the most common questions I hear as I talk about effective apology. We now have an offense that tests the question. It’s the case of Barry Freundel, a once-influential Orthodox rabbi in Washington, D.C. […] Read more

Is an Apology “Just Words” or An Action?

Some people dismiss an apology as “just words.”  A gesture without substance. But the following are also “just words.” Or are they something more? Minister: By the power vested in me, I now pronounce you married. Jury: We, the jury, find the defendant guilty. Judge: I hereby sentence you to […] Read more

Accountability, Apology, and Bill Cosby

It’s more and more obvious that the entertainer Bill Cosby has conducted his private life in a shameful and criminal manner for many decades. As of this writing, over a dozen women have come forward with allegations that are remarkably similar. Some of the women complained decades ago that Bill […] Read more

An Inmate Asks if he should Issue a Public Apology

An inmate–let’s call him Charles–incarcerated at the Sheridan Correctional Center in Illinois  writes with a question about whether he should issue a public apology for his offenses. Charles writes: I have a subscription to my local newspaper, and I noticed that there are a great deal of crime reports and […] Read more