Five Lessons CEOS can Learn from Fighter Pilots

Chief executives, if they are lucky, rarely need the split-second decision making of fighter pilots, yet, like fighter pilots, CEOs must juggle a lot of interdependent decisions and process with high-stakes outcomes. As with fighter pilots, events facing CEOs arrive fast, furiously, and unpredictably. Time is always of the essence. […] Read more

Three Lessons CEOs Can Learn from King Hammurabi

King Hammurabi—of “an eye for an eye and a tooth for a tooth” fame—gets a bad rap in business schools. But maybe the management precepts he laid out over 4,000 years ago in Babylon, Mesopotamia—perhaps history’s first codes of conduct—may have something to teach us.   The Code of Hammurabi […] Read more

Unforgiven: The Failed Apology of Equifax CEO Richard Smith

Even a perfect apology doesn’t vaccinate a company against fallout from corporate misbehavior. Two weeks after Equifax chairman and CEO Richard F. Smith apologized for a data breach that compromised the private financial information of 143 million people, the stock has plummeted 30%, two executives have been forced out, Congress […] Read more

Why Apologies Are More Effective Without Explanations

As the pace of pace of apologies by business people responding to accusations of sexual misconduct accelerates, the apologies are not keeping up. One reason is that too many apologizers burden their apologies with explanations. Celebrity chef Mario Batali runs a restaurant empire worth about $250 million. Recently accused of […] Read more

Ghostwriting Compensation: Too Much or Too Little?

Both potential clients and fellow ghostwriters are uncertain about ghostwriting fees.  Clients always want to know what the ranges are.  Fellow ghostwriters always feel they are not charging enough or perhaps they are charging too much. It’s all a muddle.   I wish there was more transparency in the fees […] Read more